We have the following information for our delivery times and for any expectations you may have;
1.1 We will deliver to the UK and International Worldwide. We have the right to refuse at anytime to deliver to a certain country if there may be risks to us.
1.2 We do not have delivery prices at checkout for all countries, simply because there are so many. If you cannot get a calculated price at checkout then you must contact us before you buy, if you buy without asking the delivery charge you may still be liable for whatever the cost maybe and cannot on the contrary cancel. So please check first.
1.3 All delivery charges are fixed they may be more or less than what we have charged you. However, we have given you the accurate cost at the time of publishing shipping costs and information.
2. DELIVERY TIMES:
2.1 For UK dispatch time, we will dispatch goods within 3 working days if the item is in stock with us in the UK, However;
2.1.1 If the item is not in stock we source some of our products from our manufacturers in the Far East and we may need to order your product/s in. This may take between 14-28 days maybe more. You will normally be informed before checkout, but if we have any difficulties we will email you about your order as we sell through other channels and may not have stock after your purchase.
2.1.2 If you (UK customer) order custom made outfits or replicas then this may take up to 8 weeks dependant on your item/s and on how much work is required. We will keep you regularly updated wherever possible.
2.2 For outside UK dispatch time we will ship the item within 3-5 working days if in stock with us in the UK, However;
2.2.1 If the item is not in stock we source some of our products from our manufacturers in the Far East and we may need to order your product/s in to the UK. This may take
between 14-28 days maybe more plus 3-5 days to prepare the delivery and total time will be dependent on your location thereafter. You will normally be informed before checkout if the item is not in stock, sometimes stock may finish after your purchase due to other channels of sale, but if we have any difficulties we will email you about your order.
2.2.3 If you are an outside UK customer ordering a custom made outfit or a replica, this may take up to 8 weeks to make depending on chosen item/s and how much work is required. We will keep you updated wherever possible.
3. EXPRESS SHIPPING
3.1 We will use couriers such as Parcel Force UK, Fedex, DHL, TNT, City Link etc.. for delivery within UK and International.
3.2 In regards to turnaround times aforementioned in the above Paragraph 2, there may be delays by manufacturers which are beyond our control which may affect you getting you product within given timescales. We hope you understand that human errors are possible by anyone and if there are delays we will email you.
3.3 We are not held responsible for any delays on the courier delivery service schedule. Once the item has been dispatched and left our premises the responsibility is handed over ultimately to the couriers and ultimately you.
4. CUSTOM AND EXCISE CHARGES
4.1 You at all times are responsible for any customs and excise charges on your item whether you are in the UK or in another country